FAQs

Virtual BIrthday Party FAQ

 

What days and times are available for a virtual birthday party?

We are currently holding parties on Saturdays and Sundays at 12:00 and 2:30.  We can also schedule a limited number of weekday parties between the hours of noon and 4PM.  To check our availability and for more information, email Elizabeth at peabody.education@yale.edu.

 

How is the Museum ensuring the online safety of participants?

The party family must provide their guest list to the Museum's party planner at least one week before the date of the party.  Only participants on this list will be able to access the Zoom Party Room.

 

How early should I book my party?

Reservations must be made at least two weeks in advance.

 

How will I access the program on the day of the party?

We will send you a Zoom link invitation prior to the day of the party which you will share with your guests.  Please be sure that all guests have access to Zoom and know how to use it before the party.  Our ability to provide technical support will be limited.

 

Can we talk to the Party Host during the party?

Yes!  Peabody Parties are interactive, with questions and answers happening throughout.

 

What are the payment and refund policies? 

Payment must be made in full at the time of booking. The museum accepts Visa, Mastercard, and Discover.  Parties are nonrefundable, but if you need to reschedule we will make every effort to accommodate.

 

How do I reserve my party?

Click here to reserve your party date.   Questions?  Email Elizabeth at peabody.education@yale.edu.